Last Updated: 07/10/2024
At The Coffee Sanctuary, we are committed to protecting and respecting your privacy in compliance with the General Data Protection Regulation (GDPR). This GDPR Privacy Policy outlines the types of personal data we may collect, how we use it, and your rights regarding your information.
This policy applies to all visitors and users of our website www.thecoffeesanctuary.com who are based in the European Economic Area (EEA). If you have any questions or concerns about this policy or how we handle your personal information, please contact us at [email protected].
1. Data Controller Information
The Coffee Sanctuary
Email: [email protected]
The Coffee Sanctuary is the data controller of your personal data collected on this Site.
2. Personal Data We Collect
We may collect and process the following personal data:
- Contact Information: Name, email address, and any information you provide when contacting us through the website or subscribing to our newsletter.
- Technical Data: IP address, browser type, operating system, and information about your visit to our Site, including pages viewed and time spent.
- Cookie Data: We use cookies and similar tracking technologies to collect information about your browsing behavior and preferences.
3. Legal Basis for Processing Your Data
We process your personal data based on one or more of the following legal bases:
- Your Consent: When you subscribe to our newsletter or opt-in to receive marketing communications.
- Contractual Obligation: When we need to process your data to fulfill a contract with you or provide services you requested.
- Legitimate Interests: To analyze and improve our Site, monitor its usage, and provide better services to our users.
- Legal Compliance: When processing is necessary for compliance with a legal obligation.
4. How We Use Your Data
We use your personal data for the following purposes:
- To provide and maintain our Site.
- To communicate with you regarding your inquiries or comments.
- To send you newsletters, updates, and marketing communications (with your consent).
- To analyze usage trends and improve our Site’s performance.
- To comply with legal requirements and protect the Site’s integrity.
5. Sharing Your Data
We do not sell or rent your personal data. However, we may share your information with:
- Service Providers: Third-party service providers who assist us in operating our Site and services (e.g., hosting providers, analytics tools).
- Compliance Purposes: When required to comply with a legal obligation or enforce our Terms of Service.
All third-party service providers we work with are GDPR-compliant and only process your data based on our instructions.
6. International Data Transfers
If we transfer your personal data outside the EEA, we ensure an adequate level of protection by implementing appropriate safeguards, such as using standard contractual clauses approved by the European Commission.
7. Your Rights Under GDPR
As an EEA resident, you have the following rights regarding your personal data:
- Right of Access: You can request a copy of the personal data we hold about you.
- Right to Rectification: You have the right to correct any inaccurate or incomplete data.
- Right to Erasure: You can ask us to delete your personal data under certain circumstances.
- Right to Restrict Processing: You can request that we restrict the processing of your data.
- Right to Data Portability: You have the right to receive your data in a structured, commonly used format.
- Right to Object: You can object to our processing of your data based on legitimate interests.
- Right to Withdraw Consent: If we process your data based on consent, you can withdraw it at any time.
To exercise any of these rights, please contact us at [email protected]. We will respond to your request within one month.
8. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, or as required by law. If you request the deletion of your data, we will erase it, unless we are legally required to retain it.
9. Security Measures
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
10. Cookies and Tracking Technologies
Our Site uses cookies and similar technologies to improve user experience and analyze site performance. For more information about how we use cookies, please see our Cookie Policy.
11. Changes to This Policy
We may update this GDPR Privacy Policy from time to time. Any changes will be posted on this page, and, where appropriate, we will notify you via email. Please review this policy periodically to stay informed of any updates.
12. Contact Us
If you have any questions, concerns, or complaints about this GDPR Privacy Policy or our data practices, please contact us at:
Email: [email protected]
We are committed to resolving any complaints about our handling of your personal data in accordance with GDPR requirements.
Thank you for trusting The Coffee Sanctuary!